Frequently Asked Questions
What kind of gear reducer motor can you make?
We can make DC motors below 3v-36v, with power less than 40W and diameter less than 45mm.
Can the gearbox be matched with other motors?
Our standard gearbox can be matched with other motors. The matched brush, brushless, hollow cup, and stepping motor need to match the shape of our gearbox, or change the shape of our gearbox. Matching with other motors also requires custom proofing, otherwise it will involve low efficiency, large loss, and a short lifespan.
Do you support customized gearboxes?
As a gearbox manufacturer with R&D capability, we support customers by providing us with the gearbox shape, required reduction ratio, and output speed. We will develop customized products for you. Alternatively, you can provide your own R&D products, and we will optimize the structure, production, and assembly for you.
Can you provide planetary gearbox samples for testing free of charge?
In order to promote further cooperation between the two sides, it has become a common practice that we provide samples free of charge while you bear the freight. If you place a formal order later, we can refund the sample fee. We sincerely hope to get your support and understanding on this point.
What is the quality of the planetary reducer?
At present, our gear motors have been sold to Japan, Germany, the United States, the United Kingdom, Indonesia, Singapore, and other countries. Most customers give us feedback stating that they operate well, feature low noise, and have large torque, which is exactly the product performance they are looking for.
How long will the planetary reducer be delivered after placing an order?
In general, we deliver our standard gearboxes within 2 weeks. For customized products, we usually need to send samples to you for confirmation within 30-45 days after the scheme and drawings are confirmed. Once confirmed, we will finalize the delivery date according to the quantity ordered.